Patient safety · Pharmacovigilance

Report a suspected adverse reaction

Patients, caregivers, healthcare professionals and other reporters are encouraged to submit any suspected adverse reaction involving a medicinal product distributed by Mermisi in Georgia. You do not need to prove that the product caused the event.

Before reporting

A reasonable suspicion is sufficient

Please report the event even if the relationship with the medicinal product is not confirmed, some information is unavailable, or the reaction is already described in the product information.

If you are uncertain whether information should be reported, please submit it. Mermisi's Pharmacovigilance function will assess the information received.

Useful information

Include what is available to you

An incomplete report can still be valuable. Please do not delay reporting while trying to obtain every detail.

The person affected

Initials, age or age group, sex and relevant medical history, where known.

The medicinal product

Product name, strength, dose, treatment dates, batch number and reason for use.

The suspected reaction

What occurred, when it began, treatment required and the current status or outcome.

The reporter

Your name, contact details, reporter type and relationship to the person affected.

Other safety information

Other situations may also be reported

  • Medication errors
  • Accidental or intentional overdose
  • Misuse or abuse
  • Occupational exposure
  • Exposure during pregnancy or breastfeeding
  • Suspected lack of therapeutic effect
  • Product-quality concerns associated with a possible safety risk

After submission

What happens after a report is received?

Receipt and review

The report is recorded and reviewed by the responsible Pharmacovigilance function.

Follow-up where required

Mermisi may contact the reporter to request relevant additional information.

Safety reporting

Information may be transmitted to the responsible manufacturer, marketing authorization holder or competent authority in accordance with applicable requirements.

Submission of a report does not mean that the medicinal product has been confirmed as the cause of the reported event.

Confidentiality

Personal and health information

Suspected adverse-reaction reports may contain personal and health-related information. Mermisi processes such information for pharmacovigilance, medicine-safety and applicable regulatory purposes.

Relevant information may be shared, where required, with the responsible manufacturer, marketing authorization holder, pharmacovigilance service provider or competent authority. Personal identifiers should not be disclosed more broadly than necessary for these purposes.

Do not send complete medical records, identity documents or other unnecessary personal information by ordinary email. If supporting documentation is required, Mermisi will advise you on an appropriate method of submission.

This reporting channel is for medicine-safety information. It does not replace consultation with a doctor or pharmacist and must not be used for medical emergencies.